Creedom (previously called Casttree) is a product of BILLION FACES TECHNOLOGIES PRIVATE LIMITED. We are committed to protecting the privacy of every creator who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal information.
1. Information We Collect
1.1 Information You Provide Directly
Name, email address, and phone number at registration
Profile information and content preferences
Payment information (processed securely by our payment provider — we do not store card details)
Content you submit such as video uploads, scripts, and prompts
1.2 Information from Connected Accounts
When you connect your YouTube or Instagram account, we collect data from those platforms as authorised by you:
YouTube: Channel analytics, video performance, subscriber metrics, audience demographics, and watch time data via the YouTube Data API and Analytics API
Instagram: Post performance, audience insights, reach, engagement metrics, and story analytics via the Instagram Graph API
This data is accessed only with your explicit consent. You may revoke access at any time through your Google or Instagram account settings.
1.3 Information Collected Automatically
Device type, operating system, and browser information
IP address and approximate location
Usage patterns, features accessed, and session duration
2. How We Use Your Information
To provide the Services: Delivering AI growth recommendations, analytics, and content features
To personalise your experience: Tailoring AI outputs based on your channel data
To communicate with you: Account notifications, product updates, and support
To improve the platform: Analysing anonymised, aggregated usage patterns
To ensure security: Detecting and preventing fraud and unauthorised access
To comply with legal obligations: Responding to lawful requests
Your creator data — including account analytics and content from connected YouTube and Instagram accounts — is used solely to provide the Services to you. It is never used to train AI models, never sold, and never shared for advertising purposes.
3. Third-Party API Integrations
3.1 Google / YouTube
Data accessed only to provide the Services you have requested
Not used for advertising or to train AI models
Not sold, rented, or traded to third parties
Revoke access at any time at myaccount.google.com/permissions
Creedom's use of Google API data adheres to the Google API Services User Data Policy, including the Limited Use requirements.
3.2 Instagram / Meta
Creedom is an authorised Meta technology provider.
Data accessed only to provide the Services you have requested
Not used for advertising or to train AI models
Not sold, rented, or traded to third parties
Revoke access through Instagram account settings or Meta's Apps and Websites settings
Creedom's use of Instagram API data complies with Instagram's Platform Policy and Meta's data use policies.
4. How We Share Your Information
We do not sell your personal information. We share it only in these limited circumstances:
Service providers: Vendors assisting with hosting, payments, and analytics — under confidentiality obligations
Legal requirements: When required by law or lawful government request
Business transfers: In connection with a merger or acquisition — with notice where required by law
Safety: To protect the rights or safety of Creedom, our users, or the public
5. Data Retention
Personal data is retained while your account is active or as needed to provide the Services
Upon account deletion, personal data is deleted from active systems within 90 days
Anonymised aggregate data may be retained for product analytics
Certain data may be retained longer where required by applicable law
To request account and data deletion, contact us at support@creedom.ai.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure cloud infrastructure, restricted access controls, and regular security reviews. No method of internet transmission is completely secure; we cannot guarantee absolute security.
7. Your Rights
Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Withdrawal of consent: Revoke consent for data processing
Portability: Request your data in a machine-readable format
To exercise any of these rights, contact us at support@creedom.ai.
8. EU Users — GDPR Rights
If you are located in the European Union or EEA, you have additional rights under the General Data Protection Regulation (GDPR):
8.1 Legal Basis for Processing
We process your personal data on the following legal bases:
Contract performance: Processing necessary to provide the Services you have subscribed to
Legitimate interests: Improving the platform, ensuring security, and preventing fraud
Consent: Processing based on your explicit consent, including for connected account data
Legal obligation: Processing required to comply with applicable law
8.2 Your GDPR Rights
In addition to the general rights in Section 7, as an EU user you have the right to:
Object to processing: Object to processing based on legitimate interests
Restrict processing: Request restriction of processing in certain circumstances
Lodge a complaint: File a complaint with your national data protection supervisory authority
8.3 International Data Transfers
Creedom is based in India. When we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.
8.4 Data Protection Officer
For GDPR-related queries, contact our designated representative at support@creedom.ai. We aim to respond to all GDPR requests within 30 days.
9. Children's Privacy
The Services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has registered, contact us at support@creedom.ai and we will delete their information promptly.
10. Users in the United States
For US users, we comply with applicable federal privacy laws. California residents may have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at support@creedom.ai.
11. Cookies
We use cookies and similar technologies to operate the platform and analyse usage. You may control cookies through your browser settings. Session cookies expire when you close your browser; persistent cookies are used for analytics and personalisation. For EU users, we obtain consent for non-essential cookies in accordance with the ePrivacy Directive.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a platform notice. For EU users, material changes will require your active re-acceptance where required by GDPR.
13. Grievance Officer
In compliance with the Information Technology (Amendment) Act, 2023, the Grievance Officer for Creedom is:
Name: Aswin Dhananjai Krishnaswamy
Email: support@creedom.ai
Address: BILLION FACES TECHNOLOGIES PRIVATE LIMITED, No.67, Govinda Chetty Street, Kaveripattinam, Krishnagiri, Tamil Nadu - 635112
We will acknowledge grievances within 24 hours and resolve them within 15 days.
14. Contact Us
Email: support@creedom.ai
Phone: +91 8015584624
Website: creedom.ai/privacy-policy
Address: BILLION FACES TECHNOLOGIES PRIVATE LIMITED, No.67, Govinda Chetty Street, Kaveripattinam, Krishnagiri, Tamil Nadu - 635112